The English Guy’s Personal Blog

Here is a tale of woe. I’ve told it before. I’m sure others have told it too.

I called last week to get an appointment at the doctor’s. This was at maybe 11am. I was told there were no appointments left, but I could pre-book in advance. I inquired about that and they then said there were no pre-bookable appointments left until three weeks in the future.

She told me to call in the morning when they open to get an appointment. Given that they open at 8am, and the average phone call might be 1 minute, and they have something like 4 or 5 doctors operating at any given time, that’s conservatively 30 appointments per hour with a 10 minute appointment each. If we assume three people answering the phones that’s 3 appointments they can make a minute, so by the time I call at 8:13am that’s 39 appointments they can make.

I was told at 8:13am that there was ONE appointment left for the entire day.

James Street medical practice is terrible. I’ve heard people all over Louth talk about this, always complaining about them. I’m seriously thinking about moving to the Newmarket practice. But I seriously wonder if they’re going to be any better? Is this what Labour has done to the NHS? Is this just incompetent management?

Tags: doctor, james street