The English Guy's Personal Blog » hmrc http://www.richarddows.co.uk a witty tagline explaining that I write mostly anything I feel on here so you've been warned: caveat lector Thu, 09 Feb 2012 20:55:27 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Helpful HMRC http://www.richarddows.co.uk/2010/01/28/helpful-hmrc/ http://www.richarddows.co.uk/2010/01/28/helpful-hmrc/#comments Thu, 28 Jan 2010 15:23:37 +0000 richard http://www.richarddows.co.uk/?p=1216 I called the HMRC today. I thought it would be one of those kinds of phone calls where they give you the run-around, you know the kind I mean, the sketch-type phone call that comedians get a great laugh from.

Quite the opposite.

The lady I talked to was helpful, told me what had gone wrong, and gave me two options on how to fix it. Not bad for a government agency! Although, in retrospect, they do want my (our) money so it’s probably best for them to be efficient!

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